Warranty Policy
At Loop-Breakit, we are committed to providing high-quality products. To ensure customer satisfaction, we offer a 60-day limited warranty on our products.
1. Warranty Coverage
Loop-Breakit provides a 60-day limited warranty from the date of delivery. This warranty covers manufacturing defects in materials or workmanship under normal use.
If a defect occurs within the warranty period, Loop-Breakit may:
-
Repair the product, or
-
Replace the product with a new or equivalent item, or
-
Provide a refund if repair or replacement is not possible.
2. What the Warranty Covers
This warranty covers:
-
Manufacturing defects
-
Hardware malfunction under normal usage
-
Internal component failure not caused by misuse
3. What the Warranty Does Not Cover
This warranty does not cover:
-
Physical damage caused by drops, water, or accidents
-
Damage caused by misuse, improper handling, or unauthorized modifications
-
Normal wear and tear
-
Damage caused by using non-approved accessories or chargers
4. Warranty Claim Process
To make a warranty claim, please contact our support team with the following information:
-
Your order number or proof of purchase
-
Description of the issue
-
Photos or videos showing the defect
Our team will review your claim and guide you through the warranty process.
5. Warranty Replacement
If your claim is approved, Loop-Breakit may provide a replacement product or repair the defective item. Replacement products may be new or refurbished but will be fully functional.
6. Shipping for Warranty Claims
Customers may be responsible for shipping the product back for inspection. Loop-Breakit will inform you about the return process after reviewing your claim.
7. Contact Us
For warranty claims or support, please contact us
